Welcome to NewGen HVAC, your local partner for heating, cooling, and commercial refrigeration across Massachusetts and Southern New Hampshire. Founded in 2019 by Jean Carlos Alcántara, we’ve built a reputation for honest work, fast response, and service that actually fits our community — in English and Spanish.
Who we are
We’re not a franchise or a call center. We’re an owner-run shop based in Methuen, and when you call, you reach the people who do the work. Whether it’s a family home’s heat pump or a restaurant’s walk-in cooler, we bring real technical know-how and a commitment to doing the job right the first time.
What we do
- Commercial & residential HVAC — From rooftop units and Mitsubishi Hyper-Heat systems to home mini-splits and furnace diagnostics, we keep your space at the right temperature year-round.
- Commercial refrigeration — Walk-in coolers, freezers, reach-ins, and ice machines, kept running so your inventory stays safe. This is our specialty, and it’s work most residential HVAC shops simply can’t do.
- Commercial kitchen equipment — Fryers, ovens, griddles, and the burners, valves, and safety controls behind them, back up and running fast.
- The Comfort Plan — A residential maintenance membership that keeps your home comfortable all year and gets ahead of expensive breakdowns.
What makes us different
Two things set us apart in this market. First, we’re fully bilingual — we serve our Spanish-speaking neighbors the way they deserve, with clear answers and no detail lost in translation. Second, we do real commercial refrigeration, which means restaurants, markets, and food businesses have one trusted shop for both their HVAC and the cooling equipment they can’t afford to lose.
Get in touch
Ready to experience the difference? “From Airflow to Exhaust — We’ve Got You Covered.” Call us at (978) 876-8558 to schedule service, or ask about the Comfort Plan for your home.
