For restaurants and small businesses

New Gen TotalCare

Preventive maintenance built around your restaurant’s equipment.

Choose 2 or 3 preventive-maintenance visits per year. We confirm the equipment at each location, define the service scope and document what we find, so you can plan repairs and keep your operation moving.

Preventive maintenance: monthly fees

USD pricing per restaurant. Fees are monthly; preventive-maintenance visits are 2 or 3 per year.

1–12 equipment units

2 preventive visits per year
$200 / month
3 preventive visits per year
$250 / month

13–22 equipment units

2 preventive visits per year
$350 / month
3 preventive visits per year
$500 / month

23+ equipment units

2 preventive visits per year
$500 / month
3 preventive visits per year
$750 / month

Contract 2 or more restaurants for a 5% discount on the contracted total, including accepted hood cleaning. Inventory, scope, and equipment band are confirmed separately for each location.

What TotalCare includes

  • Accessible equipment inspection and preventive maintenance, based on each location’s inventory and written scope.
  • Reports with photos, recommendations, equipment history, and an annual summary.
  • Exhaust and make-up air belt checks, motor checks and lubrication; standard filters where applicable.
  • Ice machine cleaning and sanitizing only when contracted.
  • One normal-hours support visit in each month without scheduled preventive maintenance, with the first hour on site included. Visits do not roll over or generate credit.
  • Priority and a preferred labor rate. No night or weekend surcharge on the member rate, subject to availability. The account must be current.

Separate services and costs

Parts, excluded materials, refrigerant, corrective repairs, motors, lifts, permits, third parties, and equipment outside the inventory are charged separately.

Emergencies are quoted separately. Free emergency service and guaranteed arrival times are not promised.

Hood cleaning is optional and is not automatically included in preventive-maintenance visits.

Optional hood cleaning: separate annual total

Annual USD prices based on the restaurant’s equipment band. Request an assessment and quote; scope and frequency are confirmed separately.

1–12 equipment units

2 cleanings per year
$900 / year
3 cleanings per year
$1,350 / year

13–22 equipment units

2 cleanings per year
$1,200 / year
3 cleanings per year
$1,800 / year

23+ equipment units

2 cleanings per year
$1,400 / year
3 cleanings per year
$2,300 / year
Request a Hood Cleaning Assessment

Does Your Restaurant Need Service?

Talk to us about refrigeration, kitchen equipment, hood cleaning, and maintenance for your business.

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