HVAC & Commercial Refrigeration You Can Count On

Family-run and bilingual, serving Methuen and the Merrimack Valley since 2014 — from home comfort to the walk-in cooler that can't go down.

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24/7 Emergency Service (978) 876-8558
language Bilingual (EN/ES)
kitchen Refrigeration Specialists
location_on Serving MA & Southern NH

Request Your Free Estimate

Fill out the form below and we'll be in touch shortly.

check_circle No obligation · Fast callback · Hablamos Español

By clicking "Get My Free Estimate", you consent to receive SMS messages regarding your inquiry. Msg & data rates may apply. Reply STOP to opt out.

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We Speak Your Language

Full service in English and Spanish — clear answers, no translation guesswork.

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Refrigeration Specialists

Most residential shops can't help when a cooler fails. We can — it's our specialty, not an afterthought.

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Local & Responsive

Based in Methuen, with 24/7 emergency support for the equipment that can't wait.

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Straight Answers Since 2014

Honest diagnosis, fair pricing, and work we stand behind.

Comprehensive HVAC Solutions

We do the work most residential HVAC companies won't touch — real commercial refrigeration and kitchen equipment, alongside the heating and cooling homes and businesses run on every day.

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Commercial HVAC

Rooftop units, heat pumps, and heating systems that keep your business open.

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Residential HVAC

Mini-splits, heat pumps, AC, and furnace service to keep your family comfortable.

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Commercial Refrigeration

Walk-ins, reach-ins, ice machines, and the fast response that protects your inventory.

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Commercial Kitchen Equipment

Fryers, ovens, griddles, and the safety controls behind them — back up fast.

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The NewGen Comfort Plan

Investment in maintenance today prevents expensive repairs tomorrow. Join our community of protected property owners.

Residential maintenance membership

Comfort Plan

$ 249 /per year
  • check One professional tune-up per year for your HVAC system
  • check Priority scheduling when you need service
  • check Member pricing on repairs
  • check Catches small issues before they become expensive ones
See the Comfort Plan

Terms and conditions apply. Plan starts from date of enrollment.

Proudly Serving the Merrimack Valley & Beyond

Based in Methuen, MA, NewGen HVAC provides fast, reliable service to homes and businesses across the Merrimack Valley, Greater Lowell, and into Southern New Hampshire.

  • check_circle Methuen, MA
  • check_circle Lawrence, MA
  • check_circle Haverhill, MA
  • check_circle Andover, MA
  • check_circle North Andover, MA
  • check_circle Lowell, MA
  • check_circle Dracut, MA
  • check_circle Tewksbury, MA
  • check_circle Salem, NH
  • check_circle Windham, NH
  • check_circle Derry, NH
  • check_circle Pelham, NH
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open_in_new See our service area on Google Maps

Frequently Asked Questions

Find answers to common questions about our HVAC and refrigeration services.

What areas do you serve? expand_more
We're based in Methuen, MA and serve the Merrimack Valley and Greater Lowell — including Lawrence, Haverhill, Andover, North Andover, and Lowell — plus Southern New Hampshire towns like Salem, Windham, and Derry. Not sure if you're in our area? Just ask.
Do you offer emergency repairs? expand_more
Yes, we offer 24/7 emergency repair services for both residential HVAC and commercial refrigeration. We understand that a cooling failure can be critical for businesses or uncomfortable for families, so we prioritize emergency calls.
Are your technicians bilingual? expand_more
Absolutely. We pride ourselves on being part of our diverse community. Many of our technicians are bilingual and fluent in Spanish (hablamos español) to ensure clear communication and exceptional service for all our neighbors.
How often should I service my HVAC system? expand_more
We recommend a professional tune-up twice a year — once in the spring for your air conditioning and once in the fall for your heating system. Our Comfort Plan makes seasonal maintenance effortless and affordable.

What Our Customers Say

4.9
56 reviews on Google open_in_new
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Esthefanie Castillo

Rated 5 out of 5 stars
I've worked with New Generation HVAC on both my personal properties and several commercial projects, and they've been great every time. Jean is easy to work with, responsive, and really knows his stuff. Jean and his team are consistently reliable, knowledgeable, and professional in every aspect of the job.
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Luis Castillo

Rated 5 out of 5 stars
I had an emergency at home and they came promptly and efficiently to resolve the problem. Jean, the owner, was very professional and friendly. He and his team took great care of us and got us up and running for a good price. It's been a couple years and we didn't have any issues.
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Praveen

Rated 5 out of 5 stars
I highly recommend Jean from New Generation HVAC for furnace repairs. He arrived on time, quickly identified an issue, and clearly explained the repair process and ongoing maintenance to prevent future problems. Jean is professional, honest, and highly knowledgeable.
R

Rose Nivar

Rated 5 out of 5 stars
Jean came out to check our HVAC system and did an excellent job. He was fast, efficient, and very knowledgeable. He took the time to explain what he was doing and made sure everything was running properly before he left. Highly recommend!

Ready to Upgrade Your Comfort?

Contact us today for a free estimate or emergency service.

Get a Free Estimate call (978) 876-8558
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Request Your Free Estimate

Fill out the form below and we'll be in touch shortly.

check_circle No obligation · Fast callback · Hablamos Español

By clicking "Get My Free Estimate", you consent to receive SMS messages regarding your inquiry. Msg & data rates may apply. Reply STOP to opt out.

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